FAQ

Most orders will ship by the next business day. Please keep in mind that during holidays and large releases shipping windows could be longer.

Once your order ships you will receive tracking info in your email.

Please reach out to uksupport@2pood.zendesk.com ASAP, If the item has not shipped we can accommodate an address change but once an item ships we have no ability to change the address.

Normally when this happens it is either mis-delivered to a neighbor, or in a parcel locker if available. Please check with your neighbors and postal worker, and reach out to customerservice@2pood.comto make them aware of the situation.

No, for shipping outside of the UK please head to our US site, 2pood.com

For domestic returns/exchanges, fill out the form that was included in your package and ship it back to the address on the form. A copy of that form can be found at http://returns.2pood.co.uk/

60 days from the delivery of the item.

As long as the belt is showing no signs of wear (Chalk, Dirt, Hair), we will accept the belt for exchange. Please be sure to double check your belt to ensure it’s clean before returning.

Please refer to the sizing charts. If you need further assistance, please reach out to our awesome customer service team for more help.

Short answer - yes. We prefer your belt to have a gap between the ends, rather than overlapping. We’d recommend sizing down.

The WodClamp is an absolute necessity when going for a heavy lift and you want 100% security. For more info on the Wodclamp, watch this quick video.

We accept Visa, Mastercard, American Express, Discover, Paypal, Apple Pay and gift cards.

No, only one discount can be used per order.

Please reach out to uksupport@2pood.zendesk.com. If the order has not yet shipped we can accommodate a change based on availability. If the order has already shipped you can return it back to us for an exchange.

Please reach out to uksupport@2pood.zendesk.com for help with this issue.

You can click on the out of stock size and you’ll be able to sign up for a notification when your size is restocked.

We restock belts very frequently. Please reach out to uksupport@2pood.zendesk.com to inquire about a restock date for a specific item.

Custom belts are currently only offered on our US site. You can find more info on custom belts at https://2pood.com/products/custom-belt?variant=41866169614496